FAQs

General Questions

Yes, Shade Haus offers fabric and color samples for most products.

Yes, we use sustainable fabrics and recyclable components wherever possible.

Yes, you can mix and match styles, colors, and controls in a single order.

Yes, many of our shades are available with motorized and smart home integration.

You can reach us via phone, email, or the contact form on our website; we respond within 1 business day.

Measurement Guide

Measure width and height at three points (top, middle, bottom) using a steel tape and use the smallest width and longest height for accuracy.

Inside mount fits within the window frame for a clean look; outside mount covers the frame or wall for maximum coverage.

Yes, we offer professional in-home measurement services to ensure a perfect fit.

Generally, 1–2 inches of depth is required depending on the shade style and mechanism.

Yes, trim can affect the fit. Always measure inside the trim for inside mounts and include trim coverage for outside mounts.

Installation Information

Yes, all products come with step-by-step instructions, though professional installation is recommended for large or motorized shades.

Some motorized options are battery-operated, while others may require plug-in or hardwired installation.

Most standard shades can be installed in 30–60 minutes per window; motorized systems may take longer.

Yes, Shade Haus offers professional installation for all products to ensure perfect fit and operation.

Yes, custom manufacturing accommodates minor irregularities, and professional installers can adjust during setup.

Product Care

Use a soft brush, vacuum with a brush attachment, or lightly wipe with a damp cloth depending on the material.

No, most shades are not machine washable; follow the specific cleaning instructions for your fabric type.

Yes, all Shade Haus fabrics are UV-treated to resist fading over time.

Keep tracks and mechanisms clean, and replace batteries if battery-operated; consult the manual for motor maintenance.

Yes, most shades can be safely removed and reinstalled following the manufacturer instructions.

Shipping & Delivery Info

Production and delivery typically take 2–4 weeks after final measurements are confirmed.

Currently, Shade Haus ships within Clifton, New Jersey; contact us for international shipping options.

Yes, all shipments are provided with tracking information once dispatched.

Our support team will notify you immediately and provide a revised delivery estimate.

Shipping costs vary based on product type, quantity, and delivery location; details are provided during checkout.

Warranty Information

Yes, all products include a manufacturer-backed warranty covering defects in materials and workmanship.

Warranty periods vary by product, typically ranging from 1–5 years depending on the shade type.

No, the warranty covers manufacturing defects; installation issues are handled separately, especially if installed by professionals.

Contact our support team immediately with details and photos; we’ll guide you through replacement or repair.

Yes, optional extended warranty plans may be available for select products; contact us for details.